How to Choose a Cleaning Company in Perth: 8 Questions to Ask

You are letting someone into your home or workplace, so it pays to ask a few questions first. Here are eight that tell you most of what you need to know.

1. Are your cleaners police-checked?

A reputable company checks the people it sends into your home. Ask whether every cleaner has a current police check, and how often they are renewed.

2. Do you have public liability insurance?

Accidents happen. Insurance protects you if something is damaged. Ask for confirmation, and for business customers, ask for a certificate.

3. Is the price clear and in writing?

You should know the price, or a firm range, before work starts. Ask what could change it, such as extra rooms, heavy build-up or add-ons, so there are no surprises.

4. What exactly is included?

Ask for a checklist. For an end of lease clean that should include the oven, windows, cupboards and bathrooms. Our free End of Lease Checklist shows what a thorough list looks like.

5. What products and equipment do you use?

A good crew brings its own equipment and uses the right product for each surface, so stone, timber and glass are not damaged. Ask about eco-friendly options if you have pets, children or allergies.

6. What if something is missed?

Look for a re-clean promise. It should be simple to ask for, with no extra charge, and within a reasonable time after the clean.

7. Can I see recent reviews?

Check Google reviews and read both the praise and the complaints. Look for how the company responds when something goes wrong.

8. How easy are they to reach?

A local company with a Perth address and a phone number that gets answered is easier to deal with. You should be able to talk to a person, not just a form.

CleaningCrews is based in Brabham, Perth, and our crews are police-checked and insured. See our services or get a price online.